SCW Performance Privacy Info
Our Commitment To Your Privacy:
Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.
As part of the order process, the following information is collected from shoppers:
Name
Shipping/Billing Address
Email address
Phone number
Credit/Debit Card Information
Our Commitment To The Security of Your Data:
Customers information will not be sold to anyone, or used in any survey data. Information collected will remain secure and un-solicited. If you detect any suspicious emails with reference to S2Carbonworks.com, please do not respond, we will NEVER ask for your personal information via email. If you suspect suspicious email, please take precaution to delete the email, and report the sender to authorities.
************** Shipping / Returns / Exchanges / Custom Parts Policy ****************
Please open all boxes immediately and check contents. We must be notified of any significantly damaged or defective products within 2 business days of you receiving your products. If the packaging appears damaged on the outside, please refuse to accept it from the carrier; or please make sure when signing the shipper's proof-of-delivery slip, you include a note stating the package is or appears damaged. If you do accept a damaged shipment, please inform us immediately. Depending on the product and where/how it was shipped, it may be necessary for you to deal with the carrier.
If the product is defective, you will will need to contact a sales representative for a replacement. If you choose to return the defective item, rather than replace it, a restocking fee will be assessed and your original shipping and processing charges will not be refunded. All Returns or Exchanges must be authorized by us in writing before any credits or parts can be issued.
It is very rare that you will receive an incorrect product; we double-check all orders before we ship them. However, if we made a mistake/error in shipping (it does rarely happen), please contact us by emailing immediately. We will issue instruction on how and where to return the product. We will ship you the correct product and pay the shipping costs both ways.
** ALL CUSTOM MADE PRODUCTS / PARTS / SERVICES ** There are absolutely NO returns or exchanges on custom made parts or services. This includes, but is not limited to carbon fiber parts, fiberglass parts, molded parts, aluminum and stainless parts etc. All custom ordered parts are sold as-is, with no warranty or guarantee of fit, life, or purpose unless specified in writing on your receipt (each part is case by case). All parts and services that are custom made are sold with this understanding prior to purchase. We do our best to ensure quality of every part we produce, however, parts can vary from vehicle to vehicle, use and purpose, and are to be considered for off-road or show use only. There are absolutely no returns, exceptions, exchanges, or warranty / guarantee on parts that have been altered, modified, installed, painted, or changed in any way - including painting, trimming, body work, user error, installation error, misuse and abuse etc. All costs associated with installation, or removal, due to the part, or a problem with the part, are to be covered by the purchaser. If you buy one of our custom made parts or services, be advised you are doing so at your own risk. Before you potentially void any warranty that might exist on one of our custom products, please contact our staff for any questions or concerns you might have. We want you to be happy with our products, so get all the facts before you purchase.
***All authorized returns are subject to a restocking fee. We have a standard restocking fee of 15% on ALL returned items*** There are NO Returns or Cancellations allowed on Special Order / Custom Order / Japan Order / Back Ordered items!
***Returned products must be in resaleable condition and in original packaging [subject to approval]***
In the past we have shipped products over and over again until our customers found something they liked. We do not ship "trial or testing" products; we choose not to operate that way as some companies still do.
There is substantial cost in processing orders and shipping products. There is also cost in returning products: messages must be answered, shipping labels issued, products received and restocked, paperwork processed, etc. Therefore, a restocking fee is required in order to keep our prices at their lowest.
If you are not sure about what you need or of a product, whether or not it will work for you, or whether it is of the quality you are expecting, you are better off doing your own research first. Over 99% of our customers are happy with us, and we have tens-of-thousands of satisfied customers. We would rather lose a sale than ship products to people who have expectations that we cannot meet, and who will or could end up unhappy with us. Please be certain that the products you are ordering are exactly what you want/need before placing your order with us.
**Imported JDM Vehicles FAQ below **
Is it possible to import right hand drive JDM cars to USA?Yes it's possible. According to NHTSA Importation and Certification FAQ, a motor vehicle that is at least 25 years old can be lawfully imported into the U.S. without regard to whether it complies with all applicable FMVSS regulations. Actually, this opens a huge opportunity to finally buy legendary JDM vehicles. List of popular JDM vehicles that can be lawfully imported to U.S: Nissan Skyline R32, Nissan Skyline R33, Toyota Soarer Z20, Toyota Supra, Toyota Sera, Toyota MR2, Nissan Fairlady Z, Nissan 180SX, Nissan Silvia S13, Honda CR-X, Honda Civic SI-R, Toyota Land Cruiser 70 and other japanese classic cars.
What documents are required to import a 25-year old vehicle into the USA?
To properly import 25-year old vehicle into the USA you will need the following documents:
1. Bill of Lading (issued by the shipping company)
2. Export Certificate (Car title)
3. English Translation of Export Certificate
4. Invoice (in English)
5. ISF filing forum (helps you to file ISF), EPA & Customs Entry Form.
Can I import 25-year old cars into California?
Unfortunately regulations in California are the strictest. In order to register car in California you will have to bring a car to compliance with some safety and environment requirements. As far as we know it is possible, but we do not have idea how much would it cost and what exactly must be made. If you are ready to go through all these modifications to be made you can order the car from us.
Do you offer financing for your JDM vehicles?
Yes we offer financing on our vehicles, however, it is not the easiest loan to qualify for since it is specialty. Credit score must be 650 or higher. Buyer must also not be a first-time buyer (Must have previous auto loan history on their credit). Additionally, our lenders typically require 10-15% downpayment for approval. A typical loan is 60 months, as low as 5.99% rate.
Is it legal to drive RHD car in USA?
Yes you can legally drive RHD vehicles in all 50 States. Because of the 25 Year Rule, all vehicles we sell are federally exempt from FMVSS & EPA restrictions.
If I buy a car that isn't yet 25 years old, where will the car be stored?
One of the advantages we can offer is free storage of your vehicle until it turns 25 years old and can be shipped out. Our facility parking lots can fit over 100 cars and we can take care of your car while it is waiting to be shipped. We have both free and premium storage facilities. First year of storage is always free.
Can I purchase a Nissan Skyline R34? Nissan Skyline R34?
No. Unfortunately, it is not possible at the moment. Nissan Skyline R34 will become legal for import to the US in 2020. We do not ship cars to USA that are likely to be seized and crashed. There are very few exceptions to this rule, the vehicle must be of special / technological significance, or super limited production models.
Will the cars have Rust/Accidents?
We try to offer the best / nicest vehicles we can find in Japan. We normally don't purchase or sell any vehicles that have known major accidents / repair history records. Due to the geographic location of Japan, most of the cars there that are older than 10 years will have some type of corrosion; Paint fade, Corrosion of bolts / fasteners, suspension links/control arms, etc. Cars older than 20 years typically will have some level of minor rust, and or holes. Please inquire before purchasing. Rust is a common issue in Japan, not quite as common in the USA due to the climate. ( There are many ways to curb / protect / prevent / stop corrosion, ask us how we can help.
Do your cars have a Warranty?
The short answer, no. Unfortunately due to the age of these classic vehicles (25+ Years of age), there are no warranties available on these types of vehicles. They are just too old. All vehicles we sell are sold AS-IS, there are no guarantees beyond the cars condition as you see it. Older cars generally will require more maintenance than a brand new car, but, if maintained well, can be a pleasure to own. Common maintenances most used cars can expect; Shocks/suspension, oil leaks, worn tires / brakes, AC service, Tune ups, etc. The cars from Japan are just the same as cars from the USA, they all need the same level of care and maintenance. Any repairs that we perform at buyer's expense to a vehicle carries a 30-Day warranty on Parts & Labor. We do drive all of our vehicles prior to shipping from Japan to ensure all of the basic operational functions (running, driving, stopping etc.)
Do you offer shipping on your vehicles? Yes, absolutely. No need to fly here or drive, unless you want to! We can ship any of our car directly to your door, in any of the 48 contiguous states (Excludes Hawaii/Alaska). Contact us for a quote today.
We do offer a variety of services (at additional cost) to prepare a vehicle for its new owner - Engine repair / Maintenance, Performance upgrades / enhancements, Tires, Wheels, Paint & Body repairs etc. Please inquire at the time of purchase for a quote for your exact needs.
